Legal Information

Last updated: 5 November 2026

1. About This Legal Information Page

This page contains the statutory and regulatory information that scoopzae publishes about itself as the operator of this website. It is provided so that visitors, customers, suppliers and partners can confirm in one place who they are dealing with, what our status is, on what terms we trade, and how to raise a question or a complaint. It is written to satisfy the disclosure requirements that apply to commercial websites operated from the United Kingdom.

This page should be read together with the other documents that form part of our relationship with you: our Privacy Policy, our Cookie Policy, our Terms and Conditions of Use and our Payment and Refund Policy. Each of those documents is available from the footer of every page on this website and from our Contacts page. Where a subject is covered in more depth in one of those documents, that document governs that subject; this page governs the identification and legal status of the operator.

Nothing on this page limits any right you have under the law of England and Wales, including your rights as a consumer under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Electronic Commerce (EC Directive) Regulations 2002. If any statement here appears to conflict with a right that the law gives you, the law prevails and the remaining parts of this page continue to apply.

We have deliberately written this page in plain English rather than in dense contractual language. Where a technical term is unavoidable, we explain what it means in practice and what it means for you.

2. Who Operates This Website

This website, and all of the audiovisual production resources, technical guidance, service descriptions and commercial offerings published on it, are owned and operated by scoopzae. In this document, the words "we", "us" and "our" refer to that entity. scoopzae is the single point of responsibility for everything published here: the editorial content, the way the site functions, the way enquiries are handled, and the way personal data collected through the site is used.

For the purposes of the UK General Data Protection Regulation and the Data Protection Act 2018, scoopzae is the data controller in respect of personal data collected through this website. That means we decide why personal data is collected, what is collected, how long it is kept, and who it may be shared with. Our Privacy Policy sets all of this out in detail, including the lawful bases we rely on, your rights of access, correction, erasure, restriction, objection and portability, and how to exercise them.

For the purposes of the Privacy and Electronic Communications Regulations 2003 (PECR), scoopzae is the organisation responsible for any cookies, similar technologies and electronic marketing communications connected with this website. Our Cookie Policy explains which cookies are set, whether they are strictly necessary or optional, how long they last, and how you can change or withdraw your consent at any time through the cookie banner that appears across the site.

The website is an information and service resource. It is not a marketplace, it does not host user-generated content, and it does not publish reviews or commentary submitted by third parties.

3. Legal Form, Registration Details, Tax Identifiers and Certifications

scoopzae operates as a private limited company incorporated in England and Wales. The following identifiers allow you to verify our legal status independently through the public register maintained by Companies House and through our own commercial documentation:

Legal form: private company limited by shares, incorporated in England and Wales.
Company Registration Number: 12198744.
Place of registration: England and Wales, United Kingdom.
Registered office address: The Long Barn, Down Farm, Cobham Park Road, Cobham, Surrey KT11 3NE, United Kingdom.
VAT registration: where the company is registered for Value Added Tax, the VAT registration number is printed on every invoice, quotation, order confirmation and credit note we issue. If you need the number in advance for your own accounting or procurement records, ask us and we will confirm it in writing before you place an order.

3.1 Certifications and professional standing

The operating business behind this website maintains certified B Corporation status. B Corporation certification is an independent, externally verified assessment of a company's social and environmental performance, accountability and transparency, awarded and periodically reviewed by a recognised certifying body. Certification is not a government licence and does not replace any statutory authorisation; it is a voluntary commitment that we maintain, and we are required to re-verify it on a recurring cycle in order to keep using the mark.

3.2 Responsible representatives

The directors of the company are its responsible representatives for the purposes of the statements made on this website. Their appointments, resignations and dates of birth (as recorded in the statutory register) are disclosed at Companies House in the ordinary way. We do not publish personal contact details for individual directors on this website. Formal correspondence, notices and service of documents should be addressed to the company itself and sent to the registered office or to the email address given in section 4, where it will be directed to the appropriate responsible person.

3.3 Regulatory and licensing context

Activities connected with live events, broadcast production, studio installation and technical supply are subject to a range of United Kingdom requirements. These include the Health and Safety at Work etc. Act 1974 and its associated regulations, the Provision and Use of Work Equipment Regulations 1998, electrical safety and portable appliance testing obligations, and the insurance requirements that apply to employers and to businesses working on third-party premises — in particular employer's liability insurance, which is compulsory for almost all UK employers, and public liability cover, which is a contractual condition of most venues, broadcasters and event organisers.

Where work is carried out at a licensed venue and falls within the scope of the Licensing Act 2003, responsibility for the premises licence rests with the premises licence holder, and our role is to work within the conditions that licence imposes. Where our work involves the processing of personal data on behalf of a client — for example, handling footage, crew records or access lists — the client remains the data controller and we act as a processor under a written agreement, as required by Article 28 of the UK GDPR.

4. Registered Office, Contact Details and How to Reach Us

Our registered office is The Long Barn, Down Farm, Cobham Park Road, Cobham, Surrey KT11 3NE, United Kingdom. The registered office is the address at which formal legal documents, including notices and service of process, may be validly delivered to the company, and it is the address recorded on the public register. Visitors should not attend the registered office in person without a prior appointment, because our premises and production facilities are subject to access, safety, security and insurance controls.

You can reach us through the following routes:

Email: [email protected]
Telephone: +44 7960 959181
Registered office: The Long Barn, Down Farm, Cobham Park Road, Cobham, Surrey KT11 3NE, United Kingdom
Contact form: our Contacts page carries a contact form that lets you send a written enquiry directly to the team handling your type of request, without needing to leave the website. Where a formal record of a complaint or a contractual notice is needed, please follow the written route described in section 12 as well.

We aim to acknowledge written enquiries promptly, normally within two working days, and to give a substantive reply within ten working days where the matter is straightforward. Enquiries that require technical assessment, a site survey or input from a supplier may take longer; where that is the case we will tell you who is dealing with the matter and give you an expected timescale. If your enquiry concerns a live production, an event that is currently in progress, or any matter affecting safety, please telephone rather than rely on email or the contact form, because those channels are not monitored continuously.

Please do not send confidential commercial information, credentials or personal data beyond what is necessary to answer your enquiry. Our Privacy Policy explains what we do with the information you send us, how long we keep it, and how to ask us to delete it.

5. Purpose, Scope and Intended Audience of This Website

This website is an information and service resource dedicated to audiovisual production excellence. Its content covers broadcast studio design, camera control systems, professional lighting arrangements, sound engineering, and the streamlined workflows that television networks and live event producers rely on to deliver productions reliably and on schedule. It is intended for professional and semi-professional audiences: broadcasters, production companies, event organisers, technical crews, integrators, students and others with a genuine interest in production craft and technology.

The site exists for three purposes. First, to explain the subject matter accurately and usefully. Second, to describe the services, systems and support we can provide, and to allow you to request a quotation or a technical conversation. Third, to serve as the legal and informational home of the business, including this page and the policies referred to on it.

The content is published in English and is directed principally at users in the United Kingdom. We do not target consumers or businesses in jurisdictions whose laws would require us to publish information or provide protections that we do not currently provide, and nothing on this site should be read as an offer to sell into a market where we are not able or willing to contract. Where we do supply services internationally, the terms of the individual contract govern, and section 11 explains which law applies.

6. Access to the Website and Acceptable Use

The website is made available free of charge for information and enquiry purposes. We do not guarantee that the site, or any part of it, will always be available or uninterrupted. Access may be suspended, withdrawn or restricted — including in respect of individual users — where we consider it necessary for maintenance, security, legal compliance or the protection of other users. We may also change, expand or remove features of the site at any time without notice, provided we do not thereby remove any information that we are legally required to publish.

When you use this website, you agree to do so lawfully and responsibly. In particular, you must not:

use the site in any way that breaches applicable local, national or international law or regulation, or that facilitates unlawful or fraudulent activity;
attempt to gain unauthorised access to the site, the server on which it is hosted, any connected database or system, or any network linked to it;
introduce viruses, trojans, worms, logic bombs, ransomware or any other harmful material, or otherwise interfere with the proper operation of the site;
carry out automated scraping, harvesting, crawling or data extraction of the site's content without our prior written permission, or collect personal data from the site for marketing purposes;
attack the site by means of a denial-of-service attack or a distributed denial-of-service attack, or place an unreasonable load on our infrastructure;
copy, reproduce, republish or redistribute substantial parts of the site's content, or present it as your own or as the work of another organisation;
use the site in a manner that is defamatory, harassing, discriminatory, obscene or otherwise objectionable, or that impersonates any person or organisation;
submit through the contact form any information that is deliberately false or misleading, or that is designed to disrupt our enquiry-handling process.

We may take such technical, legal and contractual steps as we consider appropriate in response to a breach of this section, including blocking access from particular addresses, notifying affected third parties, and reporting the matter to law enforcement or to the relevant national authority. We co-operate with investigations and may disclose information where we are required or permitted to do so by law.

7. Ownership and Permitted Use of Content and Trademarks

The design of this website, and the text, graphics, diagrams, illustrations, photographs, video and audio material, layouts and underlying code published on it, are protected by copyright, database rights and design rights. Those rights are owned by scoopzae or are used under licence from third parties. Nothing on this page, and nothing in the technical act of visiting the site, transfers any intellectual property right to you.

You may view, use and store the content of this website for your own internal, non-commercial reference and for genuine professional study or evaluation. You may quote short extracts fairly, for example in internal reporting, teaching or review, provided you attribute the material clearly to scoopzae and do not distort its meaning. Any other use requires our written permission, including: republishing content on another website or in printed material; incorporating content into a training course, product or paid service; creating a modified or derivative version of any part of the site; and systematic downloading of content by automated means.

Trademarks, brand names, logos and service marks displayed on this site — whether ours or those of manufacturers, software vendors and partners whose products we describe — belong to their respective owners. Their appearance does not imply any sponsorship, endorsement or partnership beyond what is expressly stated. You must not use any trademark displayed on this site in a way that suggests an association with us or that is likely to confuse or mislead, and you must not remove or obscure any proprietary notice, watermark or accreditation.

If you believe that any content published here infringes your copyright or another intellectual property right, please contact us using the routes in section 4, identify the material precisely, explain your entitlement to it, and set out what you would like us to do. We will investigate promptly and will remove or amend material where a complaint is well founded.

8. Accuracy, Availability and Limitation of Liability

We take reasonable care to ensure that the information published on this website is accurate and current when it is placed online. Technical subjects move quickly: equipment is superseded, specifications change, standards are revised, and recommended practice in broadcast and live production evolves. The content is therefore provided for general information and professional orientation. It is not technical advice for a specific installation, it is not a specification, and it is not a substitute for professional assessment of your own site, systems, crews, risk assessments and legal obligations.

We do not promise that the site will be uninterrupted, error-free, secure or free of viruses, or that any defect will be corrected. We do not promise that any particular content will remain available — pages may be updated, reorganised or withdrawn. External factors such as hosting failures, network conditions, browser behaviour and third-party services are outside our reasonable control.

To the fullest extent permitted by law, we exclude liability for loss of profit, loss of business, loss of anticipated savings, loss of opportunity, loss of goodwill, and for indirect or consequential loss arising out of, or in connection with, the use of, or inability to use, this website or reliance on its content. Nothing in this section excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of the terms implied by section 49 of the Consumer Rights Act 2015 (where it applies), for defective products under the Consumer Protection Act 1987, or for any other liability that cannot lawfully be excluded or limited.

If you are a business user, the total aggregate liability of scoopzae to you in connection with this website and its content is limited to one hundred pounds sterling. If you are a consumer, this limitation does not apply to your statutory rights, and your remedy in respect of website content that is unsatisfactory is ordinarily correction or removal of that content rather than compensation. If any part of this section is found to be unenforceable, the remaining parts continue in force.

9. External Links and Third-Party Content

This website may refer by name to manufacturers, software platforms, standards bodies, venues, broadcasters and other third parties, and may include links to websites operated by third parties where those links are useful to our visitors. Where a link is provided, it is provided for convenience and information only. We do not control the content, availability, security, legality or privacy practices of any third-party website, and we are not responsible for them. Following a link takes you outside our website and into an environment governed by someone else's terms.

A reference to a third party, product or service on this site does not amount to an endorsement, warranty, recommendation or guarantee on our part, and it does not imply any commercial relationship beyond what is expressly stated. Any performance figures, specifications or claims attributed to a third-party product are those published by the manufacturer or supplier of that product, and you should verify them with the manufacturer before relying on them. If you decide to enter into a contract with a third party identified on this site, that contract is between you and that third party alone; we are not a party to it and accept no responsibility for its performance.

We are not responsible for any content published on third-party websites about us, nor for any statement made by a third party that appears to describe our services. We may request the removal or correction of inaccurate third-party statements, but we cannot control them.

10. Related Policies, Terms and Conditions

The following policies and documents form part of the terms on which this website and our services are provided. They are available from the footer of every page of this website and, where relevant, are referenced in individual contracts, quotations and order confirmations:

Privacy Policy — explains what personal data we collect, why we collect it, the lawful bases we rely on under the UK GDPR and the Data Protection Act 2018, how long we retain it, who we share it with, how transfers outside the United Kingdom are protected, and how you can exercise your rights, including the right to complain to the Information Commissioner's Office.
Cookie Policy — explains the cookies and similar technologies used on this website, distinguishes strictly necessary cookies from analytical and optional ones, records how long each category lasts, and explains how to accept, refuse or change your choices through the cookie banner and through your browser settings, consistent with PECR.
Terms and Conditions of Use — sets out the rules for using this website and, where applicable, the terms governing the supply of services, hire of equipment, delivery, title and risk, and the obligations of each party.
Payment and Refund Policy — describes accepted payment methods, deposit and invoicing arrangements, cancellation and rescheduling charges, and the circumstances in which a refund or credit arises, read together with your statutory cancellation rights as a consumer where those apply.

The contact form on our Contacts page is governed by our Privacy Policy. Submitting the form does not by itself create a contract, and it does not authorise us to use your details for marketing unless you have separately opted in.

11. Applicable Law, Jurisdiction and Consumer Dispute Rights

These terms, their subject matter and their formation, and any non-contractual dispute or claim arising out of or in connection with them or with the use of this website, are governed by the law of England and Wales. If you are a consumer resident in Scotland, you may also bring proceedings in the Scottish courts; if you are resident in Northern Ireland, you may also bring proceedings in the courts of Northern Ireland. If you are a business user, you and we agree that the courts of England and Wales have exclusive jurisdiction, subject to any right we have to enforce a judgment or seek urgent relief in another jurisdiction.

If you are a consumer, nothing in this section removes your right to bring proceedings in the courts of the part of the United Kingdom in which you live, or your right to rely on the mandatory consumer protections of your country of residence where those protections cannot be excluded by agreement.

Before commencing formal proceedings, we ask you to raise the matter with us directly using the contact routes in section 4, so that we have a proper opportunity to investigate and put things right. If a dispute cannot be resolved between us, consumers may be able to use an alternative dispute resolution (ADR) provider, where an appropriate certified provider exists and both sides agree to participate. ADR is voluntary for both parties and does not prevent you from going to court. Complaints about the handling of personal data can be made at any time to the Information Commissioner's Office, which is the supervisory authority for data protection in the United Kingdom.

12. Contact Route, Changes to This Page and Last-Updated Date

If you have a question about the information on this page, if you need a copy of any of our policies in a different format, or if you wish to serve a formal notice on the company, please contact us using the details given in section 4 above: email [email protected], telephone +44 7960 959181, or write to the registered office at The Long Barn, Down Farm, Cobham Park Road, Cobham, Surrey KT11 3NE, United Kingdom. Please tell us clearly what your enquiry concerns, include any relevant reference numbers, and let us know how you would like us to reply.

We keep this page under review. We will update it whenever there is a change to our legal form, our registration details, our trading status, our certifications, the identity of our responsible representatives, or the law that applies to the disclosures made here. Minor corrections and formatting improvements may be made without notice. Where a change is significant — for example, a change of company name, registration number or registered office — we will make the amendment promptly and, where we hold an ongoing contractual relationship with you, we will draw your attention to it in the ordinary course of our dealings.

This page was last updated on 5 November 2026. Please check back periodically, and treat the version published on this website as the current version. If you have printed or saved an earlier copy, it may no longer reflect our position.

12.1 Summary of key company information

This summary is provided for convenience only. In the event of any discrepancy between the summary and the fuller statements set out above, the fuller statements prevail.